Engaged Employees are Happier and More Productive
Studies have been done and the numbers are in… when employees, at all levels, are engaged and have similar goals in mind, business thrives. Engaged employees are more likely to follow safety guidelines and enjoy their jobs.
Fewer accidents and lower turnover rates are good for everyone!
There are several ways your company can engage its staff, and most of them are free or very inexpensive. The cooperation of management and a good plan is all you will need.
Good Hiring Practices
In our previous blog “The Cost of a Bad Hire and How to Fix It”, we covered how and why improving your hiring practices will help you hire the right people for your company.
Pre-screening new hires for enthusiasm and drive, for example, will make it easier engage those people later. Hiring the right people in the first place will save you time, money, and HR headaches.
Daily Leader Questions
Have your leaders consistently ask one-on-one questions and follow through on the answers.
Ask Your Employees Key Questions
1. Is there anything you need help with currently?
2. Do you have all the tools you need to effectively do your job?
3. Are there any areas, systems, processes that need improvement?
4. What is working well?
5. Is there anyone we should recognize for great work?
This builds a solid base for beginning engagement. Getting employees involved improves overall staff satisfaction resulting in less turnover.
Be Blunt and Honest
Being transparent regarding goals, challenges, and deadlines will keep staff focused towards company goals. Telling staff, the truth, even when it’s not pretty, keeps everyone motivated. They cannot work to alleviate company problems if they don’t know they exist. They cannot get better until they know what they are doing wrong.
Being simultaneously reassured regarding the areas they excel in is equally important.
Regular employee evaluations on objective areas of performance are a great way to honestly let staff know how they are doing and how they can improve.
Great Leaders Are Important
There is a popular saying “People quit their boss, not their job”. The relationship between staff and their superiors are incredibly important.
Making sure your leaders are well trained in leadership skills as well as the jobs of their subordinates will greatly pay off.
Make Personal Connections
It is true in all areas of life, the more you appreciate and show you care for people the more they will give you in return.
Let your staff know you care by learning about their hobbies, families, interests and worries. Ask them about themselves and their lives. Teach your leaders to show they care as well. Employees are much more likely to engage if they feel they are genuinely cared about.
New hires being paired with a well-performing seasoned employee has proven to keep staff from leaving their jobs.
It’s a great way to show older employees they are valued and give newer employees a wealth of wisdom to access with someone they view as an equal.
Engagement is a two-way street. If you engage your staff to offer you suggestions and solutions, they will feel important (which they are!) and they will likely return your effort with solutions you might never have thought of.
Don’t just ask leaders for their opinions, the person who performs the job daily may have the valuable answer to the problem if you only ask!
Your mother was right… say Thank You!
Appreciation is never overrated. Say thank you to your staff when a thank you is due and put it in writing.
Such a small token can have a vast impact. Require your leaders to regularly write a set amount of thank you notes. Do so yourself, for your leaders as well as employees.
Rewarding good behavior reinforces the behavior.
Making your staff feel good makes them happier in their job and do a better job at it. That’s a win-win!
Being a great company with exceptional staff doesn’t happen by mistake. Engagement is a big step to creating a healthy, happy culture in any company and what we strive for here at Remke!